Refund policy
We want the service to be configured correctly and work under the stated conditions.
Request period
A refund request may be submitted within 7 days of the order.
Conditions
A request is reviewed when the service cannot be activated or a lasting technical issue cannot be resolved by support. Internet, compatibility or configuration problems do not automatically qualify for a refund.
Processing
Send the email used for the order, the selected plan and a description of the issue. Our team will review the situation before confirming a decision.
Contact
For any request, contact us through WhatsApp or email smartapplitesupp@gmail.com.